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12 Interview Questions For Real Estate Agents You May Hire

12 Interview Questions To Ask Your Next Real Estate Agent

Don’t Hire Your Next Real Estate Agent Without Interviewing Them First

Choosing the right real estate agent is a crucial step in the journey toward selling your home. These professionals play a pivotal role not just in securing a sale, but in ensuring that you get the best possible price and that the process is as smooth and efficient as possible. However, with so many agents out there, each promising the moon, it’s essential not to leave your success to chance. Interviewing potential agents becomes not just a step, but a cornerstone in making an informed decision. This is why we’ve compiled a list of 12 critical interview questions for real estate agents that you must ask before deciding whom to hire.

In this comprehensive guide, we delve into the intricacies of what makes a real estate agent stand out and how you can identify the perfect match for your needs. From understanding their approach to selling a home to gauging their knowledge of the local market, each question is designed to provide you with a clearer picture of the agent’s capabilities and how they align with your goals. Whether you’re selling your home for the first time or you’re a seasoned seller, these questions will ensure you don’t just hire a real estate agent, but you partner with the right one for your unique situation.

Interview Questions for real estate agents

There’s a reason nearly 90% of sellers use a listing agent: Selling a home takes time, knowledge of neighborhood trends, and negotiating skills. ~ (Money)

Ask anyone who has ever had a bad experience when selling a home and they’ll tell you that a lacklustre real estate agent is a nightmare.

One of the best ways of lowering the chances of getting a bad real estate agent is to ask them plenty of questions. You want to know if this is the person for the job, after all they will be earning a commission for their work and you want to be satisfied.

Below are 12 Interview questions for real estate agents.

For even more Questions to Ask A Real Estate Agent CLICK HERE.

 

1.  How long have you been a real estate agent?

If they are a rookie agent chances are they are not going to like hearing this question, I know I didn’t.

You want to know that the person in charge of selling your home has had a reasonable amount of experience in this line of work. We’re sure there are some great newbies out there but experience is golden in this field.

If you do decide to go with a newb, make sure that they are honest about their lack of experience and are eager to find you the answers quickly and accurately.

A good follow-up question might be; What kind of support system to you have in place if you encounter a snag or unique situation. Or, are you are part of a team with an experienced agent that oversees the transaction?

2.  What is the market value of my home and how did you arrive at that figure?

Most clients that we meet with today have a pretty good idea of what they would like to sell their home for.  A good agent will generally present a figure that is relatively close.

If their numbers seem to good to be true, or comes in lower than you would expect… ask them to show you the comps and explain the reasoning behind the figures they are presenting.

A good real estate agent will have prepared a detailed CMA (Comparable Market Analysis) before disclosing what they think the value of your listing will be.

Take into account:

  • The urgency of the home sale
  • The time of year
  • Your current local market conditions
  • The condition of your home

on how this will affect attracting offers from clients.

3.  How will the property be marketed?

There are so many options for advertising property and you need to know whether the agent is up with the latest trends or still in the Stone Age.

All agents will be required to enter your listing into the MLS (Multiple Listing Service), this will display your listing to all real estate agents and will syndicate to most major brands websites.  They are also required to take 1 photo of the listing.

Most agents will have a flyer printed out and have a sign posted in the front yard.

Then what?

A good real estate agent will hardly mention these things because they are bringing so much more to the table to Sell Your Home.

Things like:

  • High Definition Photography
  • 3D Virtual Tours
  • Video Tours
  • High Gloss Flyers
  • Facebook Ads
  • Youtube Videos
  • Google Ads
  • Custom Web Pages
  • Listing Launch Weekends
  • Email Blasts
  • Social Media Blasts
  • Blog Posts
  • Broker Tours
  • Staging
  • Meeting The Neighbors
  • Just Listed Note Cards
  • Syndicating to Global Real Estate Partners

And more!

4.  Have you had properties in the area and how long did they take to sell?

This question can be helpful to find out if the agent understands your local market trends.

Even within Snohomish County the market for the Edmonds Bowl is significantly different from the Snohomish Valley.

Asking these questions allows you to gather a realistic understanding of how good the real estate agent is, how much you are likely to get and also how long it may take.

5.  What is their fee?

Another important thing to note before signing anything is the agent fee.

Many agents will try to get a full commission without providing much in the way of marketing, or worse will try to make you pay for their marketing.

Is getting a slight discount from your agent worth not maximizing the marketing effort for your home.  Keep in mind that the more eyeballs and more diverse eyeballs you get on your home the more likely you are to get a full price offer, or perhaps even a bid up offer.

In addition the best agents are the best negotiators.  A fierce negotiator can be worth their weight in commission.

If an agent can’t maintain the integrity of their commission, how can you expect them to maintain the integrity of negotiating the price of your home?

6.  What are their qualifications?

Ask them if their sales team is qualified and if they are a member of any professional group, such as the NAR, NWMLS, or Leading RE.

Ask them about certifications they may have acquired such as Certified Buyer Representative, e-Pro, Certified Seller Representative, Certified Marketing Specialist, or Real Estate Negotiation Expert.

7.  Are they part of a team?

Having a personal relationship with your agent is important as you will be spending a number of weeks working together on a major financial transaction.

That being said if that agent is part of a team there are many benefits.  A team brings a wider level of combined experience and different team members have unique perspective they can bring to a situation.

They also bring more availability for communication.  Often times the agent you have a relationship with will be tied up, and a member of the team will be available for you.

If they are part of a team ask them to clarify what the experience will be like.  Do they anticipate you working with all members of the team or will you have a single point of contact and the team works in the background.

8. What is their communication level?

According to the NAR (National Association of Realtors) the number 1 complaint that people have with their real estate agent is a lack of communication.

Make sure to address this from the beginning.  What are the best ways to get a hold of the agent, how often should you expect to hear from the agent, what are their communication policies, and do you have access to team members in case you have an emergency and can not reach the agent.

9.  Can I have 3 references?

Asking for references from your real estate agent is just as important as if you were hiring a new employee, or renting your house.

Not all agents are created equal.  Some agents do just enough to get a home sold, and others go above and beyond to ensure their clients have the best possible experience.

Most agents worth their salt will have a collection of client testimonials on their website, or scattered on the web at sites like:

  • Zillow
  • Google
  • Yelp
  • Facebook

An occasional 3 or 4 star review is not the end of the world… but most agents are striving for a 5 star review.

10. How many clients are you currently representing?

This question is tricky because you want your real estate agent to be doing real estate business, but not so much that they do not have time or energy for your sale.

What are the magic numbers?  You will have to determine that as it will really depend on the agent, their skill level, whether they are part of a team or solo, and what systems they have in place.

11.  What should I do to get my house ready?

Generally you will be interviewing your real estate candidate weeks before you are ready to sell your home.

Ask your real estate agent what they think should be done in order to get the home ready for market.

This is an important question to not only gauge the agent’s knowledge but could also save or make you money on your sale.  Often times sellers want to do work that is not necessary or will not add any value to the price.  Or worse, there is something that could be easily addressed that will cost you money.

To learn more about Curb Appeal CLICK HERE

12.  How long will the process take?

While no agent has a crystal ball to predict exactly how long a house will be on market and what it will sell for, a good agent should have a general idea.

The average number of Days on Market in Snohomish County as of today is 20 days. That is just an average and your agent should be able to explain why your home will meet, beat, or take longer than the average.

12 Interview Questions To Ask Real Estate Agents Summary

The decision to sell your home is significant, and how you choose to sell can profoundly impact your financial outcome and overall experience. The statistics are clear and compelling, underscoring the value of partnering with a professional in the real estate market.

“FSBOs (For Sale By Owner) accounted for 10% of home sales in 2021. The typical FSBO home sold for $225,000 compared to $330,000 for agent-assisted home sales.”

National Association Of Realtors Statistics

This stark difference not only highlights the financial advantage of working with an agent but also the expertise and market knowledge they bring to the table.

The journey of selling your home involves numerous steps, from listing to closing. A full-service real estate agent not only simplifies this process but also brings a level of expertise and negotiation skills that can significantly increase your home’s selling price. Their services, while they come at a cost, often pay for themselves through a higher sale price and a more streamlined, less stressful selling experience. The right real estate agent brings value far beyond the commission, offering peace of mind and a professional approach to navigating the complexities of the real estate market.

When considering hiring a real estate agent, it’s essential to conduct thorough interviews, asking the right questions to ensure they align with your selling goals and expectations. Referrals from friends or family, like Aunt Jane, can be a great starting point, but remember to delve deeper with those qualifying questions. The goal is to find an agent whose expertise, marketing strategy, and communication style match your needs.

If you’re at this crossroads, unsure of where to turn, consider reaching out to us. We’re here to answer any questions and provide the guidance you need to make an informed decision. Our team is equipped with the knowledge, skills, and experience to navigate the selling process, ensuring you get the best possible outcome for your home sale. Don’t hesitate to contact us and ask those all-important interview questions to find the perfect real estate agent for you. Your journey to a successful home sale starts with making the right choices today.

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About the Author

Jason Fox

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"The best way to find yourself is to lose yourself in the service of others." ~ Gandhi [ Recognized as a top 3.5% agent in the United States. ] [ Jason Fox was born in Everett, WA currently lives in the Meadowdale neighborhood in Lynnwood and has lived in different parts of the Puget Sound area in between. He has been in the real estate industry for 20 years in many different capacities. From General Manager of a real estate CRM engagement business, Founder of 2 real estate marketing agencies, nationally recognized blogger with the Jason Fox Real Estate Marketing Blog, Marketing Manager for a top title and escrow service. ] [ Jason is now an award winning residential real estate sales agent, Co-Founder of The Madrona Group, Co-Owner of John L. Scott Ballard and John L. Scott Westwood. ] [ Active in the community, Jason is a proud part of the Autism Speaks effort to raise awareness for autism. This project is very dear to him as he has an 8 year old son, Hudson, diagnosed ASD. Jason is also involved with Neighbor's in Need, the Forgotten Children's Fund, WELD Seattle and the Union Gospel Mission assisting the homeless population in the greater Seattle area. ] [ "My passion is being able to give back to the community that has given so much to me." ] [ When he is not assisting his friends and family with the services of home ownership he loves being a dad to his 4 children, Carter, Rowen, Tyler and Hudson and being a husband to his amazing wife Sarah. Hiking, working around the house, cheering for the Seahawk's, Mariners and Huskies and golfing. ]

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