GREATER SEATTLE REAL ESTATE CLIENT STORIES
REAL CLIENTS. REAL HOMES. REAL RESULTS.
Buying or selling a home is personal. Hear directly from the people who trusted The Madrona Group to guide the next chapter.
WATCH THE EXPERIENCE
THE BEST EXPLANATION COMES FROM THE PEOPLE WHO LIVED IT.
Three clients. Three different moves. Their words, their experience and their perspective.
Beau and Sara Burdick
April Mayes and Cody Bernius
Mads and Caitlin Kristensen
Watch three more client stories
Matt and Christene Dunaway
Sherry and Phil Showstead
Krista Larrison
WHAT CLIENTS REMEMBER
STRATEGY MATTERS. HOW YOU FEEL DURING THE MOVE MATTERS TOO.
Across dozens of client stories, three themes keep showing up.
Clear communication
Being kept informed, getting questions answered and knowing what comes next.
Practical strategy
A plan that changes with the situation instead of following one script.
Calm guidance
Experienced help that makes a complicated move easier to carry.
FEATURED SELLER STORY
$90,000over asking“Three days after it went on the market we had an offer that was $25,000 over asking price. They advised us not to accept it and explained why in a manner that was easy to understand. The next day a bidding war ensued and we ended up getting $90,000 over asking.”
90+ WRITTEN CLIENT REVIEWS
READ EVERY CLIENT STORY.
Start with a few featured experiences below, then continue through the complete review archive.
GOT OUR OFFER ACCEPTED OVER EIGHT OTHERS
“Joe and Jason went out of their way to find us the right house and walk us through the whole process. In an extremely tight market Joe was able to get our offer accepted over 8 other offers.”
WE RECOMMEND THEM TO EVERYONE
“My husband and I were able to buy our first house with their help even after we were out bid. We couldn’t have done it without them.”
NEVER HAD A DEAL GO THROUGH AS SMOOTHLY
“They found me the condo I wanted, in the area I wanted, and negotiated a price I could afford.”
QUICKLY RESOLD IT THE SAME DAY
“He kept me in the loop all through the process. When my first buyer walked away he quickly resold it the same day.”
AN ABSOLUTELY SPECTACULAR TEAM
“They went above and beyond to ensure our sale was competitive and fast. Joe and Jason also took great care at helping us find our next home after the sale.”
FIRST HOUSE, FIRST BID, OFFER ACCEPTED
“Outbid by 15k and less than perfect qualifications, Joe and Jason really pulled out all the stops and got us into the home we wanted.”
SHARE YOUR EXPERIENCE
HOW DID WE DO?
Choose a rating to get the right next step. Your honest feedback helps us improve and helps future clients make a confident decision.
YOUR MOVE IS ITS OWN STORY
LET’S TALK ABOUT WHAT A GOOD OUTCOME LOOKS LIKE FOR YOU.
COMPLETE CLIENT REVIEW ARCHIVE
EVERY PUBLISHED REVIEW, ALL IN ONE PLACE.
Browse the complete collection below. Use the numbered navigation to continue through every page of buyer and seller experiences.
They set us up for success from the first day we met
Jason, Joe and the whole Madrona group team are amazing. They are the type of team that really does go above and beyond. They set us up for success from the first day we met and their strategy for home buying really made the difference in us finding our dream home. They really are dedicated to getting you the home you want. They don’t sleep, we got our offer in and signed at 10:45pm, That’s how dedicated to you they are. We can’t wait to refer them and the group to all our friends and family! Thanks again we are proud new home owners!!!
Handled every detail professionally and quickly
Joe and Jason were very responsive to our needs and handled every detail professionally and quickly.
Made us feel like their only clients and really went above and beyond
Joe and Jason are fantastic! My husband and I are first time home buyers, and really didn’t know where to start. This team educated us along the way and made us feel incredibly confident in our decisions. We moved to Washington a year and a half ago and have lived in West Seattle. We needed to move further north for a new job and this team drove all over to help us understand different areas. Everett, to Snohomish, to Marysville, to Edmonds and we eventually landed in Lynnwood. Joe and Jason made us feel like their only clients and really went above and beyond. Highly recommend to anyone looking to purchase in western Washington… you will not regret it!
Helped me keep to a budget so that I can afford my new home.
Joe and Jason came to see me and “sell their services.” They listened to me and were encouraging. They even brought a box of chocolates–a great idea! They were very helpful in getting the condo ready for market–what to do and what not to do. The selling process had unexpected bumps, but Joe and Jason walked me through them, and I ended up very satisfied. They have good advice and held my hand in the process. They “took on my case” and were particularly supportive. They negotiated on the price successfully. One of the hardest parts of the purchase and sales transactions was that I wanted to be able to just move once–put my stuff on the truck and take it to the new place. That took moving heaven, earth, and the truck. And it happened! That would not have happened with just any realtor. They also helped me keep to a budget so that I can afford my new home. They didn’t try to show me houses outside my range, or try to say “what’s another $25,000?” I’m very grateful to Joe and Jason.
Extremely professional and made the process less scary for us first-time home buyers
Jason and Joe were a great team to work with as we looked for our first home. Both were extremely professional and made the process less scary for us first-time home buyers. Joe took the time to walk us through the process on day one rather than rushing us to see properties and we are so thankful for that! Thank you Joe and Jason for helping us find our home!
They sold my Seattle house for a great price in a pandemic!
Daily gratitude time – today I am grateful for Joe Kiser and Jason Fox – two great men and fantastic real estate agents for the Madrona Group of John L Scott Real Estate … they sold my Seattle house for a great price in a pandemic! Amazing. Puget Sound folks, these two should be your next real estate agents, buying or selling. Love these guys. Great friends, great business partners 
🤘 Joe and Jason made the selling process soooooo easy
These guys rock!!!! 🤘Joe and Jason made the selling process soooooo easy!!!! They go above and beyond to market your home the right way!!
They definitely know the market front and back. 👌💕
Thanks guys for everything you did to get my home sold in just a few days! $$$
Professional and understanding of the emotionally charged environment
This is a great real estate team! I appreciated that they had not only spent the time researching the most recent data for our area, but also in answering all my family’s questions. We were dealing with an estate sale and saying goodbye to our childhood home. Both Jason and Joe were professional and understanding of the emotionally charged environment. Heap on top of that we had just entered the beginning of the pandemic with the new restrictive guidelines and you’ll see why I give them so much praise. They made sure to correctly market our home, add enhanced health safety precautions to allow people to see the home and still maintain the space for our family. Thank you for taking such good of our family and making the house sale as easy as possible. We’re happy it went to a family who will now create memories of their own. All the best to your continued success!!!
Very first meeting to our closing (and beyond) they are focused, dedicated and detail-oriented
Joe, Jason & the whole team at Madrona Group are simply unmatched in the greater Seattle area. From our very first meeting to our closing (and beyond) they are focused, dedicated and detail-oriented. Communication is top-notch – they respond quickly to emails, texts and/or phone calls. They did so much to allay my stresses, and I could trust that they always had my back throughout the whole process of selling my home. I will for sure use the Madrona Group team again when I sell or buy!
They were attentive, knowledgeable, first class professionals all the way through
Jason Fox and Joe Kiser were a pleasure to work with. They kept me up to date and informed every step of the way on my mortgage process. My questions were answered immediately with phone calls, text and emails. Buying a home for the first time seemed overwhelming, but they put that “A+ ” in customer service… Hands down! The entire process was flawless. They were attentive, knowledgeable, first class professionals all the way through. I really enjoyed very much working with them. Very trustworthy, I will buy every home with them. I am incredibly satisfied! It was a great experience! Highly recommend!!!